jeez Terms and Conditions

1 General Terms

This document forms a binding agreement between the jeez platform and its members. "jeez" refers to this website and all services operated under it. "Member", "you", or "user" refers to any registered individual who has created an account on jeez and is using the platform's services.

These terms apply to all jeez products and services — including sports betting, casino games, live casino, slots, and any other entertainment services. All terms of this agreement become effective for you as soon as you access the platform.

jeez reserves the right to change these terms at any time. Updated terms take effect from the date they are published on the website, and continued use of the platform means you have accepted the updated terms.

2 Eligibility and Age Requirement

The following conditions must be met to register an account and use jeez services:

• You must be 21 years of age or older. Access to this platform by anyone under 21 is strictly prohibited.
• You must register using your own accurate information and may not use another person's identity.
• Each person may create only one account. Operating multiple accounts is strictly prohibited.
• You must use a bank account or mobile banking account registered in your own name.
• Persons from sanctioned regions or listed on any prohibited persons register may not register on this platform.

3 Account Registration

3.1 Registration Process

To register on jeez, you must provide accurate and complete personal information. Identity will be verified by sending an OTP to the mobile number or email address provided at registration. jeez reserves the right to suspend an account later if registration was completed with false or incomplete information.

3.2 Identity Verification (KYC)

To keep jeez services secure and to confirm financial transactions, members may be required to provide a copy of their National ID card or passport. Identity verification may need to be completed, particularly before making a withdrawal.

3.3 Account Security

Keeping your account password and login details fully confidential is your own responsibility. If any unauthorised access to your account is detected, notify the jeez support team immediately. Sharing your account with any third party is strictly prohibited.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

The minimum deposit amount on jeez is ৳300 (three hundred taka), which applies equally to all deposit methods. Deposits can be made through the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

Deposits must be made only from an account registered in your own name. Deposits via another person's account or through a third party are not accepted.

4.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the account used for the deposit. Withdrawals may be held until all active bonus wagering requirements have been met.

5 Bonuses and Promotions

5.1 Welcome Bonus

jeez offers new members a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, bringing the total balance to ৳2,500. Before withdrawing this bonus, a wagering requirement of 15 times the bonus amount must be completed — meaning a ৳1,500 bonus requires ৳22,500 in wagering.

5.2 General Conditions for Other Bonuses

Some general conditions apply to all jeez promotions:

• No bonus may be withdrawn before the specific wagering conditions for that bonus have been met.
• A bonus may not be used across multiple accounts.
• Bonuses may have a specific claim deadline, which will be stated in the details of each offer.
• Claiming multiple bonuses from the same household or the same IP address is prohibited.
• jeez reserves the right to cancel any bonus under special circumstances.
• A bonus is never considered direct cash, and any winnings from a bonus can only be withdrawn after the wagering conditions have been met.

5.3 Weekly and Special Offers

jeez runs various promotions including weekly reloads, slots special offers, cricket season offers, birthday rewards, and referral bonuses. Each offer has its own conditions, which are stated in full in the offer description. Visit the platform's promotions page for details on all current offers and promotions.

6 Betting and Gaming Rules

6.1 Betting Limits

jeez sets specific minimum and maximum stake limits for each game or betting event. Limits may vary by game or event and are clearly stated on the relevant page. jeez reserves the right to change these limits at any time.

6.2 Bet Cancellation and Changes

Once a bet is confirmed, it generally cannot be changed or cancelled. However, in certain cases — such as when a match is abandoned or a technical error occurs — jeez may at its own discretion cancel a bet, and in such cases the original stake amount will be refunded.

6.3 Prohibited Activities

The following activities are strictly prohibited on jeez and will result in account closure if detected:

• Systematic betting for the purpose of exploiting bonus benefits (Bonus Abuse)
• Betting using artificial betting patterns or algorithms
• Betting using match fixing or insider information
• Betting against your own positions across different accounts (Arbitrage Betting)
• Any form of fraudulent activity

7 Account Suspension and Closure

jeez may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions
• Registering with false or misleading information
• Operating multiple accounts
• Involvement in bonus abuse or fraudulent activities
• Failure to cooperate with the identity verification process

If there is a valid balance at the time of account closure and no breach of rules has occurred, that amount will be returned. However, in cases of fraudulent activity, jeez reserves the right to forfeit all balances.

A member may also request account closure at any time by contacting support via live chat or email.

8 Responsible Gaming

jeez believes that gaming and betting are a form of entertainment, not a means of financial gain. We are committed to following responsible gaming guidelines to ensure a safe and enjoyable experience for members.

• Set your own play limits — deposit limits, session limits, or Self-exclusion options are available.
• If you wish to temporarily pause your account, contact the jeez support team.
• If you feel that gaming is having a negative impact on your daily life or financial situation, seek professional help.
• It is your responsibility to keep anyone under 21 away from this platform.

9 Privacy and Data Protection

Protecting your personal information is very important to us. Read our Privacy Policy for details on how jeez collects, uses, and stores your information.

• Members' personal information is kept secure through SSL encryption.
• No personal information is sold or transferred free of charge to third parties.
• Financial transaction data is stored in accordance with strict security protocols.
• Information may need to be provided to authorities due to legal obligations.

10 Dispute Resolution

If a dispute arises, contact the jeez support team first. Most issues can be resolved through direct discussion.

10.1 Complaint Submission Process

For any complaint or dispute, follow the steps below:

• First, report the issue via 24/7 live chat — an immediate resolution is available in most cases.
• If the issue is not resolved via live chat, send full details to the support email.
• An initial response will be provided within a maximum of 72 hours of submitting a complaint.
• Complex disputes may take up to 14 business days to resolve.

10.2 Outcome

The final decision made by jeez will be communicated to the relevant party in writing. If a member objects to the decision, they may submit a request for reconsideration. On all matters, the decision of jeez management is considered final.

11 Changes to Terms

jeez reserves the right to change, add to, or remove any part of these terms and conditions at any time. Changes take effect from the date they are published on the website.

For significant changes, registered members may be notified by email or through the platform. However, it is the member's own responsibility to review the terms periodically, even if no notification of a change is received.

If you continue to use the platform after updated terms have been published, you are considered to have accepted the revised terms. If you object to any change, closing your account is the only alternative.

12 Contact

If you have any questions or feedback about these terms and conditions, contact the jeez support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.

• Live Chat: Instant support is available through the live chat widget on the website.
• Email: [email protected]

You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions — many questions are answered there instantly. To learn more about jeez, visit our About Us page.