jeez Privacy Policy
The security of your personal information is jeez's top priority. This policy explains in detail what information we collect, why we collect it, and how we keep it protected.
Introduction and Scope
jeez is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") applies to all users of the jeezbet.cam website and its associated applications.
The purpose of this policy is to clearly inform you what information jeez collects, how that information is processed, and what your rights are. By registering on the platform, logging in, or using any service, you consent to the collection and use of information under this policy.
Information We Collect
jeez collects user information in several ways. The types of information collected are described below by category.
2.1 Registration Information
The information you directly provide when creating an account includes:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form — never kept in readable form)
- Payment method details (bKash, Nagad, Rocket, Upay or bank account information)
- Documents submitted for identity verification
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device identifier
- Browser type and operating system information
- Login and logout times and pages visited
- Gaming activity, bet history and transaction records
- Information collected through cookies and similar technologies
2.3 Information Received from Third Parties
In some cases, information about you may reach us from payment processors or identity verification service providers. This information is used solely for the purpose of ensuring security and preventing fraud.
Purpose of Data Use
jeez uses collected information for specific and limited purposes. Those purposes are set out in detail below:
3.1 Service Delivery and Account Management
Information is needed to create, verify, and manage your account. Your provided information is used to process deposits and withdrawals, activate bonuses and promotions, and provide customer support.
3.2 Security and Fraud Prevention
Maintaining the integrity of the platform is a core responsibility of jeez. Information is analysed to detect suspicious activity, prevent unauthorised access, and ensure a safe environment.
3.3 Legal Compliance
Retaining certain information may be mandatory in order to comply with applicable laws and regulations. Information may be provided to competent authorities when required for investigations or legal proceedings.
3.4 Communication and Service Improvement
Email and mobile numbers are used to send important account notifications, transaction confirmations, and security alerts. Promotional communications may also be sent with your consent.
Data Sharing and Disclosure
jeez never sells your personal information to third parties. However, information may be shared in certain circumstances, as described below.
4.1 Service Providers
Necessary information may be shared with trusted partners providing payment processing (bKash, Nagad, Rocket, Upay and bank transfers), identity verification, IT infrastructure, and analytics services. All such organisations are required to comply with jeez's privacy standards.
4.2 Legal Requirements
Information may be disclosed in response to court orders, requests from law enforcement agencies, or other legal obligations. In such cases, jeez always operates within the framework of applicable law.
4.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified in advance in such cases.
Data Security Measures
jeez has put in place multiple technical and organisational measures to protect your information.
5.1 Encryption and Secure Connections
All communication between your browser and our servers is secured through SSL (Secure Socket Layer) encryption. Passwords and sensitive financial information are stored using industry-standard encryption methods.
5.2 Access Controls
Only authorised staff have access to your personal information, and they can only view the information necessary to provide the service. All internal access is logged and reviewed regularly.
5.3 Regular Security Reviews
Our systems undergo regular security assessments. We actively work to identify and address potential vulnerabilities.
However, no method of data transmission over the internet is 100% secure. You are therefore asked to keep your account credentials private and to report any unusual activity to our support team.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the jeez website. These technologies help improve your browsing experience and ensure the platform functions correctly.
6.1 Essential Cookies
These cookies are necessary for the core operation of the platform. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies will prevent the site from working properly.
6.2 Functionality Cookies
These cookies personalise your experience by remembering your language preference, screen resolution, and previous login information.
6.3 Analytics Cookies
Analytical data is collected to monitor and improve platform performance. This data is fully anonymised. You can manage cookies through your browser settings, though some features may become limited.
Data Retention Period
jeez retains your personal information for as long as your account is active or as needed to provide the service. Even after an account is closed, some information may be retained for a set period for the following reasons:
- To comply with legal obligations
- For dispute resolution or court proceedings
- For fraud prevention and security
- To comply with financial record-keeping regulations
Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.
Your Rights
You have certain important rights regarding your personal information, which jeez respects.
8.1 Right to Access
You have the right to know what information we hold about you. Upon request through support, we will provide you with that information within a set timeframe.
8.2 Right to Rectification
You have the right to request correction if your information contains any errors or is incomplete. This request can be made through account settings or support.
8.3 Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to fully comply with this request.
8.4 Right to Opt Out of Marketing Communications
You have the right to opt out of promotional communications at any time. This option can be changed through account settings or via support. However, necessary messages relating to transactions and security will continue to be sent.
International Data Transfers
jeez primarily serves users based in Bangladesh. Some service providers may have servers located in other countries. Where data is transferred in such cases, it is done under appropriate safeguards, and third parties are required to maintain the same level of security as this policy.
Policy on Minors
jeez's services are exclusively for individuals aged 21 and above. We do not knowingly collect any information from minors. If we become aware that a minor's information is in our system, it will be deleted immediately and the associated account will be closed.
We follow strict age verification procedures to ensure responsible gaming. You can find full details in our Responsible Gaming Policy.
Policy Changes and Updates
jeez reserves the right to update or revise this privacy policy as needed. For significant changes, we will notify users by email or through a notice on the platform.
Continued use of the platform after changes are made will be considered acceptance of the revised policy. You are therefore advised to visit this page regularly. For full information on all terms of our service, please also see the Terms and Conditions page.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact the jeez support team.
Our support team is available 7 days a week, 24 hours a day in Bengali and English via live chat and email. You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions.